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Customer Care : 086 011 2000 or 056 216 9321/2 (24/7)

We will need the following information in order to help you:

  • Your Full Name
  • Your Address
  • Your Contact Number

You may also use this link to register your complain and query for Water, Sewer and Electricity (Municipal services) Log a call for all other services (Emergency) please use the phone/cell phone to call the call center.

Main Municipal Offices

Hill Street
Kroonstad
9499

Telephone no: (056) 216 9911

Viljoenskroon Offices

Deneyssen Street
Viljoenskroon
9520

Telephone no: (056) 343 9400
Other Number: (056) 216 9700

Steynsrus Offices

Van Riebeeck Street
Steynsrus
9515

Telephone no: (056) 216 9600

Other useful contacts

Office of the Executive Mayor: (056) 216 9107
National Anti-Corruption Hotline: 0800 701 701

Customer care: (056) 216 9321/2 – 086 011 2000